Code to change the QD search lookup option on the Configuration Item field on...
We have a requirement to change the QD search lookup option on the Configuration Item field on a specific Call screen. By default, all of our Officers tend to have the Default set to “Customer” on the...
View ArticleSetting default values for Incident ticket
We have been asked to set default values for 3 fields in the incident ticket when an officer's default group is a specific group. We have been asked to default the description, Service and Call Type...
View ArticleAutomatic email to call
Hello All, We are wondering if its possible to have VSM read some emailadres out and make calls out of the mails that come in that way (based on a set of rules ofcourse). We cant seem to find anything...
View ArticlevFire Core v.9.2 Notes
vFire Core v.9.2 Update Indeed. Old habits die hard. So I will continue my remarks about an ordinary update (ok, maybe this one is not quite ordinary I suppose). And sorry if someone sees this...
View ArticleConstant logging off Vmware Capacity Planner
Hello, Have Vmware been able to get any further with the log off issue affecting Capacity Planner? I've tried using both ie10 in compatibility mode and Firefox 34.0.5 Its making trying to use the...
View ArticleSystem Memory Utilization Distribution Reports - Where can I find them?
Hi I am trying to find out where the System Memory Utilization Distribution reports live in the Cap Planner site. When you run the Assessment report the pdf it produces has a section on memory use,...
View ArticleVSM to VSM Connector
Has anyone successfully setup a demo/trial using the VSM to VSM connector? These connectors are installed on each system by default and provided you are licensed for the Integration Platform should be...
View ArticleRecord if anyone was cc'ed into an email logged by vFire
Hi, Has anyone ever worked out if it’s possible to extract who was CC’ed in on an email that is polled by vFire? I have customised INBOUNDMAILIA2 quite a bit, but can’t see anything obvious in the...
View ArticleScheduled Reports not working
Hi,I saw this back in an old post a couple of years ago which was unanswered, but scheduled reports have also stopped working for me.The reports are filtered correctly and work fine when manually run,...
View Articlebenchmark mode
Hello, would somebody answer to my query about Benchmark mode, please ? 1. I will install Vmware Horizon View 6. Can View Planner benchmark mode use View composer ?2. I will access to our portal site...
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kindly needs video sessions and presentations that explain how to use...
kindly needs video sessions and presentations that explain how to use capacity planner at customer site
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Failed to start View agent service on View server
Hello I am using View planner 3.5,I have installed View agent on View server 6.1.1. After installing View agent , View Agent service does not start.Following error has seen in event viewer...
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Not connected" while running Multi VM VDI test">Getting Error "User: Test_1, Client: Client1 -> Not connected" while running...
Hello Banit I am trying to run Multi-VM VDI Test. View planner version : 3.5.0View server : 6.1.1View Client : 3.4.0-2769709 I have followed View planner 3.5 Guid and made setup. just one thing i have...
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View Planner with customized workload
I am using View planner for performance with 3 scenarios with customized workloads, and I met some problem, would you please kind help on this, thank you. Customized Workloads:Open Word, scroll to the...
View ArticleHourly Reports in Capacity Planning tool
Hi, Is there anyway I would be in a position to collect the % utilization of the resources on an hourly basis, as this is important for us to know the peak and off peak hours and the load during the...
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View Planner: Desktop failing to upload results
Hello everyone, while trying to run some tests on virtual desktops we stumbled upon View Planner. We got it working quite fast but while running a single VM local test run it appeared that no results...
View ArticlePretty much blank documents generated by VHA-5.0.5-build-2859646-App
When I generated Word report from VHA-5.0.5-build-2859646-App, 2 out of 3 different project outputs generated pretty much blank below under the radar chart.Is there any way to avoid the issue or know...
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Alternative to capacity planner?
What's a good alternative to capacity planner? With all the constant log-offs, data processing delays, and general usage issues we've now decided to stop using the tool as it's harming our reputation...
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View Planner 3.5 with View 6.0.1 - Number of View Planner Desktops Not Run
Hello, I am running the benchmark run on View Planner 3.5, and have been following the documentation to set up the image and run a couple dry runs. Then I ran the full View Benchmark run for 100...
View ArticleReady for Analysis
I have deployed 5.0.5 health analyzer in my customers environment, created a project and run through discovery. it is now sitting there mocking me with a statement "Ready for Analysis". now I may be...
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