| Important note! |
|---|
| Important note: The correct answer given by Gytis solves the problem of the error i get about licenses, but is also undos all custom software that was installed, its a way to "reset" the install to default. Dont use it if you want to keep your custom software working! |
Hello everyone,
I have a question about vSM 9.1.8. As we are trying to get our current version (9.0.10) updated I run into a problem, this happens when i install a custom made piece of software for our company. I can install most of the custom software with no problems but thisone breaks the install of VSM. When I open the wrapper i get the following error:
An application error has occurred.
Please report this error to your system administrator with the following details.
Query 'GET ALL LICENSE KEYS' does not exist
Type
Infra.Rules.InfraQueryNotFoundException
Source
Infra.Rules
Stack Trace
at Infra.Rules.QueryCache.get_Item(String Name)
at Infra.Rules.QueryEngine`1.ExecuteSelectGeneric[ResultSet](InfraSession Session, DBConnection`1 Con, String QueryName, IFieldCollection Parameters, QuerySettings Settings)
at Infra.Rules.InfraSystem.ExecuteSelectReader(InfraSession Session, String QueryName, IFieldCollection Parameters, QueryExecSettings Settings)
at Infra.Rules.InfraSession.ExecuteSelectReader(String QueryName, IFieldCollection Parameters)
at Infra.Rules.InfraSystem.PopulateLicensedModules(InfraSession Session, Boolean Refresh)
at Infra.Rules.InfraSystem.get_LicensedModules(InfraSession Session, Boolean Refresh)
at Infra.Rules.InfraSessionManager`1.CheckLicence(InfraSessionSystem WorkingSession, IFieldCollection VariantsOut, String UserID, Int32 PartitionRef, Int32 CorralRef, String ClientAddress, String ClientAgent, Int32 OfficerRef, LoginType LoginType)
at Infra.Rules.InfraSessionManager`1.Login(InfraSessionSystem WorkingSession, LoginType LoginType, Int32 OfficerRef, DataRow OfficerRow, String UserID, IFieldCollection VariantsIn, IFieldCollection VariantsOut, String LogonUser, String NTUserID, String NTDomainName, Boolean NTNoAuth, String ClientAddress, String ClientAgent, InfraSource Source)
at Infra.Rules.InfraSessionManager`1.Login(InfraSessionSystem WorkingSession, LoginType LoginType, IFieldCollection VariantsIn, IFieldCollection VariantsOut)
at Infra.Rules.InfraSessionManager`1.Login(LoginType LoginType, IFieldCollection VariantsIn, IFieldCollection VariantsOut, InfraSource Source)
at Infra.Rules.Login.ProcessPage(InfraApplication InfraApplication, IFieldCollection VariantsIn, IFieldCollection VariantsOut, InfraSystem& InfraSystem, InfraSession& Session)
at Infra.Rules.ServiceDesk.GetPage(InfraApplication InfraApplication, String PageID, IFieldCollection VariantsIn, IFieldCollection VariantsOut)
Additional Info
Display Message: Query 'GET ALL LICENSE KEYS' does not exist
Code: 603
SQL:
ErrorOutput:
Query Name: GET ALL LICENSE KEYS
I have tried
- recylcle the application pool
- iisreset
- restart all services
- reinstall the custom software
- reboot the application server
- enter all license codes in the server console again (to no avail)
- do a trace on the sequel server (nothing came out)
- search google (did not find maching results)
- have a break from it to get better ideas (failed)
- ate some food to get energy (didnt help)
I am desperate for some great insights!