Hello All,
We are having an issue getting the 3.6 View planner appliance to connect to our vCenter which is running 6.5d (appliance). Both the appliance and vcenter are sitting on the same subnet so I know its not a firewall issue. Below is the output of the viewplanner.log after running two test connection attempts (1st using proper creds, 2nd using incorrect creds to verify i get a different message). I dont recall seeing a vcenter compatibility list for view planner. Any ideas?
TEST AGAINST VC WITH PROPER CREDS
2017-05-30 20:09:18,010 DEBUG Saving vCenter configuration with parameters: { u'VCserver': u'10.XX.XX.31', u'datacenter': u'D2', u'VCuser': u'administrator', u'VCpasswd': '*******'}
2017-05-30 20:10:05,388 DEBUG Saving vCenter configuration with parameters: {u'VCserver': u'10.XX.XX.31', u'datacenter': u'D2', u'VCuser': u'administrator', u'VCpasswd': '*******'}
2017-05-30 20:10:07,900 DEBUG Testing the vCenter connection.
2017-05-30 20:10:07,900 DEBUG key: VCserver, value: 10.XX.XX.31
2017-05-30 20:10:07,901 DEBUG key: datacenter, value: D2
2017-05-30 20:10:07,901 DEBUG key: VCuser, value: administrator
2017-05-30 20:10:07,901 DEBUG key: VCpasswd, value: XXXXXXXXXX
2017-05-30 20:10:07,901 DEBUG Testing an instance of vCenter Interface.
2017-05-30 20:10:07,901 DEBUG vCenter info administrator ******** 10.XX.XX.31
2017-05-30 20:10:07,990 DEBUG vCenter Version: 6.5.0
2017-05-30 20:10:08,004 ERROR Error in testing the vCenter connection: Traceback (most recent call last):
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/vc_interface.py", line 127, in testVCConnection
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/vim/__init__.py", line 400, in GetDatacenter
vim.fault.NotFound: (vim.fault.NotFound) {
dynamicType = <unset>,
dynamicProperty = (vmodl.DynamicProperty) [],
msg = <unset>,
faultCause = <unset>,
faultMessage = (vmodl.LocalizableMessage) []
}
TEST AGAINST VC WITH INCORRECT CREDS
2017-05-30 20:10:27,403 DEBUG Saving vCenter configuration with parameters: {u'VCserver': u'10.XX.XX.31', u'datacenter': u'D2', u'VCuser': u'administrator', u'VCpasswd': '*******'}
2017-05-30 20:10:29,599 DEBUG Testing the vCenter connection.
2017-05-30 20:10:29,600 DEBUG key: VCserver, value: 10.XX.XX.31
2017-05-30 20:10:29,600 DEBUG key: datacenter, value: D2
2017-05-30 20:10:29,601 DEBUG key: VCuser, value: administrator
2017-05-30 20:10:29,601 DEBUG key: VCpasswd, value: XXXXXXXXXX
2017-05-30 20:10:29,601 DEBUG Testing an instance of vCenter Interface.
2017-05-30 20:10:29,602 DEBUG vCenter info administrator ******** 10.XX.XX.31
2017-05-30 20:10:32,670 ERROR Error in testing the vCenter connection: Traceback (most recent call last):
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/vc_interface.py", line 123, in testVCConnection
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/vim/__init__.py", line 47, in Connect
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/vim/__init__.py", line 67, in Login
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/VmomiSupport.py", line 515, in <lambda>
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/VmomiSupport.py", line 324, in _InvokeMethod
File "/build/mts/release/bora-3657232/performance/viewplanner/Harness/root/pyVmomi/SoapAdapter.py", line 1159, in InvokeMethod
vim.fault.InvalidLogin: (vim.fault.InvalidLogin) {
dynamicType = <unset>,
dynamicProperty = (vmodl.DynamicProperty) [],
msg = 'Cannot complete login due to an incorrect user name or password.',
faultCause = <unset>,
faultMessage = (vmodl.LocalizableMessage) []
}