I'm receiving the above error when trying to start a remote pcoip run.
I have ViewPlanner 3.0.1, View 5.3.
The error in the log file from the connection server contains the following
Thu, 13 Mar 2014 11:38:47 INFO Getting the prefixes for all the pools
Thu, 13 Mar 2014 11:38:48 INFO Getting pool info, pbag: {'ErrorCode': '3', 'ErrorText': 'NoQueueHandler'}
Thu, 13 Mar 2014 11:38:48 ERROR Error in mapping prefixes with error: 2004: Error in mapping VM Prefixes to Pools: string indices must be integers, not str
Traceback:
Traceback (most recent call last):
File "d:\build\ob\bora-1357269\performance\viewplanner\ViewAgent\Package\C\listener.py", line 170, in remote_mapPrefixToPool
File "d:\build\ob\bora-1357269\performance\viewplanner\ViewAgent\Package\C\viewadmin.py", line 139, in mapPrefixToPool
TypeError: string indices must be integers, not str
Can anyone shed any light on what this actually means? (I've seen a previous forum post but it was for a prior version)
ViewPlanner does appropriately identify the client and desktop machines and reboots them.
I've attached some information below.
Appreciate any help