Hello,
I'm trying to install the View agent on a Windows 2012 R2 Server, with Horizon 7.3.2.
No way, still a service (View Planner Agent) doesn't start with the following error :
The instance's SvcRun() method failed
Traceback (most recent call last):
File "c:\python26\lib\site-packages\win32\lib\win32serviceutil.py", line 806, in SvcRun
self.SvcDoRun()
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\serviceagent.py", line 71, in SvcDoRun
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\twisted_interface.py", line 31, in <module>
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\listener.py", line 17, in <module>
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\viewadmin.py", line 9, in <module>
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\view-python-apis\PowershellServiceClient.py", line 19, in <module>
File "d:\build\ob\bora-3657232\performance\viewplanner\ViewAgent\Package\C\view-python-apis\mfw\__init__.py", line 105, in <module>
SystemExit: MessageFrameWork Dll not found, need to be on system path
%2: %3
No specific error in setup log (setup-golden-parentVM)
Mon, 11 Dec 2017 14:57:07 INFO Platform detected: Intel64
Mon, 11 Dec 2017 14:57:07 INFO capturing stdout for command - wmic service where name='VMTools' get state /value|findstr State
Mon, 11 Dec 2017 14:57:08 INFO VMware tools status - Running
Mon, 11 Dec 2017 14:57:08 INFO VMware Tools is installed and running
Mon, 11 Dec 2017 14:57:08 INFO Twisted package to be installed. No previous copy found
Mon, 11 Dec 2017 14:57:08 INFO PyWin32 package to be installed. No previous copy found
Mon, 11 Dec 2017 14:57:08 INFO Current user is administrator or has admin privileges
Mon, 11 Dec 2017 14:57:08 INFO Running pre-Install Checks specifically for View Planner Agent-View
Mon, 11 Dec 2017 14:57:08 INFO Zope package to be installed. No previous copy found.
Mon, 11 Dec 2017 14:57:08 INFO capturing stdout for command - wmic service where name='wsbroker' get state /value|findstr State
Mon, 11 Dec 2017 14:57:08 INFO View Connection Server is installed and running
Mon, 11 Dec 2017 14:57:59 INFO Twisted package is successfully installed
Mon, 11 Dec 2017 14:57:59 INFO PyWin32 package is successfully installed
Mon, 11 Dec 2017 14:57:59 INFO capturing stdout for command - wmic service where name='ViewPlannerAgent' get state /value|findstr State
Mon, 11 Dec 2017 14:57:59 ERROR View Planner Agent service is not running. Please check view planner logs or windows event viewer by running eventvwr command on command prompt
Mon, 11 Dec 2017 14:57:59 INFO IP.txt successfully detected
Mon, 11 Dec 2017 14:57:59 INFO Harness IP found is 10.33.204.254
Mon, 11 Dec 2017 14:57:59 INFO Connecting to the appliance 10.33.204.254
Mon, 11 Dec 2017 14:57:59 INFO Attempting to get root object from harness
Mon, 11 Dec 2017 14:57:59 INFO Successfully got the harness root object. Harness configuration in IP.txt is valid
Mon, 11 Dec 2017 14:57:59 INFO Zope package is successfully installed
Did someone have a solution ?
I've try on 2 different server with a fresh install, using local administrator account as specified.
No way.
Thank you for your help.
Best regards
Cedric